Licensed ProvidersDiagnostic interview (initial session): $175Individual, couples, or family therapy (53+ minutes): $150Individual, couples, or family therapy (45 minutes): $100Group therapy: $50Residents in Counseling and Supervisees in Social WorkDiagnostic interview (initial session): $75Individual, couples, or family therapy (53+ minutes): $70Individual, couples, or family therapy (45 minutes): $50Group therapy: $50

Frequently Asked Questions About Wholehearted Counseling

Here’s what people usually ask before they reach out.

Getting Started

What is the first step to starting therapy at Wholehearted Counseling?

Reach out to us by phone or through our website, and our Intake Coordinator will ask a few questions about what you’re dealing with. From there, they’ll match you with a therapist and help you schedule your first session.

How does the therapist matching process work?

When you reach out, we ask about what’s been going on and what you’re hoping to work on, then match you with a therapist whose training fits your situation. Feel free to view our therapists’ biographies here, and we can collaborate on this process.

Do I need a diagnosis or a specific problem to start therapy?

No. A lot of people start therapy without a diagnosis or a clear idea of what they want to work on, and that’s a fine place to begin. Your therapist will work with you to figure out what’s going on once you’re in the room.

What happens in my first session?

Your first session is mostly about getting to know one another. Your therapist will ask about your experience, and from there you’ll talk about what ongoing sessions might look like.

Services & How Therapy Works

What types of therapy do you offer?

We offer individual, couples, and family therapy, along with group therapy for people who are appropriate for the group offerings. Your therapist can help you figure out which format fits what you’re working on.

What issues or concerns do your therapists help with?

Our therapists work with a wide range of concerns, including anxiety, depression, ADHD-related struggles, relationship issues, and life transitions. If you’re not sure whether what you’re dealing with fits, reach out and we can help you figure that out.

Do you work with specific ages or populations?

Our therapists work with children, adolescents, adults, couples, and families. Some of our therapists specialize in working with specific ages or populations.

Rates & Insurance

What are your rates?

Licensed Providers

Diagnostic interview (initial session): $175
Individual, couples, or family therapy (53+ minutes): $150
Individual, couples, or family therapy (45 minutes): $100
Group therapy: $50

Residents in Counseling and Supervisees in Social Work

Diagnostic interview (initial session): $75
Individual, couples, or family therapy (53+ minutes): $70
Individual, couples, or family therapy (45 minutes): $50
Group therapy: $50

What insurance do you accept?

Aetna
Aetna Better Health of Virginia (Medicaid)
Anthem/Carelon
Anthem HealthKeepers Plus (Medicaid)
Anthem Medicare
Cigna/Evernorth
Humana Choice
Humana Healthy
Horizons (Medicaid)
Medicare Part B of Virginia
Optum/United Healthcare, including Medicaid and Medicare
Sentara, including Medicaid (Sentara Family Plan) and Medicare
Tricare Certified Non-Network

Do you offer self-pay or a sliding scale?

Yes, self-pay is available if you’d rather not use insurance.

Scheduling & Logistics

Are sessions offered in person, online, or both?

Sessions at Wholehearted Counseling are offered in person in Virginia Beach and Carrollton
Telehealth sessions are offered throughout Virginia.

Where Are Your Offices Located?

Pleasure House Road Office: 1642 Pleasure House Rd, Suite 102, Virginia Beach, VA 23455
Corporation Lane office: 4433 Corporation Lane, Suite 175, Virginia Beach, VA 23462

Carrollton Office: 15064 Carrollton Blvd, Suite 19, Carrollton, VA 23314

How do I schedule an appointment?

Reach out to us by phone or through our website, and our Intake Coordinator will help you schedule your first session.

Privacy & Policies

Is what I share in therapy confidential?

In general, yes, your therapy stays confidential and is only shared with your written permission. If you are a minor, there may be limits. There are also limits to confidentiality that are regulated by state and federal laws. We encourage you to ask us questions as to how these limits may apply to you.

What is your cancellation policy?

Cancellation fees differ based on whether your therapist is a fully licensed provider or a pre-licensed provider. Cancellation fees also depend on insurance regulations. If you have an exceptional circumstance requiring a late cancellation, please discuss it with us

Still Have Questions Before Reaching Out?

You don't have to have it all figured out before you reach out.

If you didn’t find what you were looking for here, contact us, and we’re happy to help.